Shipping Policy

At Marovelle, we aim to make every delivery simple, reliable, and easy to track. Please review our shipping options and estimated delivery times below.

Shipping Options

Standard Shipping

Orders of $59 or more: Free
Orders under $59: $6.99
Estimated delivery time: 8–15 business days

Express Shipping

Shipping fee: $12.99
Order minimum: None
Estimated delivery time: 5–8 business days

Available delivery options and shipping charges will be displayed at checkout.

Order Processing

After your order has been successfully placed, you will receive an order confirmation email.

Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking information.

Business days do not include weekends or public holidays.

Estimated Delivery Times

Delivery times are estimates and cannot be guaranteed. Orders may occasionally be delayed by circumstances outside our control, including carrier delays, severe weather, public holidays, customs processing, or incorrect delivery information.

If your order has not arrived within the estimated delivery window, please contact our customer care team.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number and a link to follow the delivery.

Please allow up to 48 hours for tracking information to become available after dispatch.

Incorrect or Incomplete Addresses

Please check your shipping address carefully before placing your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered the fulfilment process.

Marovelle is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your tracking information has not updated for an extended period or your order has not arrived within the estimated delivery window, please contact us.

We will work with the delivery carrier to investigate the shipment and help resolve the issue.

Multiple Packages

Some orders may be delivered in more than one package. If this happens, you may receive separate tracking numbers, and the packages may arrive on different days.